Telephony for real workflows.

We build telephony solutions around how your company works.

LEONPBX connects local PBX systems, endpoints and custom integrations into a solution that supports reception, branches, service teams and internal workflows. Sovereign operation, planned expansion and no unnecessary cloud dependency.

Reception
calls routed clearly
Sites
connected consistently
Teams
fewer manual detours

What you get

Telephony that makes work easier.

RUN

Less friction day to day

Calls land where they should. Ring groups, schedules, forwarding and queues are adapted to your real workflows.

CTRL

Control over operations and data

Calls, metadata, phonebooks and configuration stay in an environment you can control.

COST

Plannable investment

You avoid permanent license models and get a solution that can be expanded selectively when needed.

Digital sovereignty

Plan independently from US cloud providers.

Many cloud PBX systems move central communication data onto external platforms. LEONPBX is built differently: the PBX runs locally or in a controlled German or European environment.

Data control

Call data, recordings, phonebooks and configuration remain where you can control them.

Operational resilience

Internal telephony, extensions and key workflows remain predictable even when external cloud services fail or contract models change.

Compliance-friendly

Access, storage locations, backups and roles can be documented transparently and aligned with internal privacy requirements.

The goal: a modern telephony solution that reduces dependency on external platforms.

Your requirements

Which telephony task needs to be solved?

We plan telephony from the process outward: who calls, who needs to react, which systems should be involved and what should not create admin work in daily operations.

Reduce load on reception

Calls are routed by request, time, site or team so not every call has to be handled manually by reception.

Connect branches and sites

Multiple sites get a shared numbering and routing concept while still remaining locally usable.

Keep support and service reachable

Queues, callback paths, groups and escalations help prevent customers from getting lost in the system.

Connect CRM and business software

Click-to-call, caller recognition, phonebook sync and process data are integrated where your team works every day.

Roll out endpoints centrally

Phones, BLF keys, profiles and updates are provisioned predictably instead of maintaining every device manually.

Secure privacy-sensitive communication

Storage locations, roles, recordings, backups and access are planned for control and traceability.

Operational resilience

A solution that remains organizationally controllable.

Local hostingTelephony runs on dedicated hardware or in your controlled virtualization environment.
Clear responsibilitiesRecording, access, roles and storage locations are planned in a traceable way.
Expandable as neededNew sites, endpoints and integrations can be added step by step.

Delivery

A clear starting point, then expansion as needed.

For small teams and first sites

Starter solution

  • Preconfigured LEONPBX hardware unit
  • 1x Yealink T54W high-end IP phone
  • Up to 100 users recommended
  • Up to 20 parallel calls recommended
One-time investment from 1,499 EUR Request solution

Analysis & planning

We clarify users, sites, phone numbers, endpoints, network situation and the most important call paths.

Implementation & integration

The PBX is configured and connected to CRM, phonebook, web portal or business applications where needed.

Operations & evolution

Maintenance, security updates, adjustments and direct technical support keep the solution stable.

References

Experience from real business environments.

CRM & phonebook sync Bäckerei Hermann GmbH

Clean assignment of callers and contacts inside existing systems.

Telephony becomes valuable when it reliably connects customer data, sites and internal workflows.
Multi-site telephony Pizza Hut Deutschland

Structured telephony processes for branch and support environments.

Branch telephony needs clear routing logic, simple operation and stable processes across multiple sites.
Workflow automation Finanzierung.com GmbH

Telephony as part of an automated sales and service process.

Calls, leads and service cases can be translated directly into operational workflows with the right PBX integration.

Tailored solutions for our customers

Three examples of how PBX, endpoints, web portals and internal systems are connected into practical day-to-day solutions.

01

Customer web portal for PBX self-service

For one customer, a web portal was built that allowed employees to control selected telephony functions themselves. Permissions, PBX configuration, endpoints and internal workflows were interconnected so changes were controlled, traceable and usable without an admin ticket.

  • Self-service instead of support queues
  • Role and permission model for sensitive functions
  • Direct connection to PBX, phonebook and internal workflows
02

PBX and Yealink provisioning

Custom PBX extensions connect Yealink provisioning directly to extensions: model profiles, BLF keys, language, time, wallpaper and automatic check-sync actions after saving.

  • Automatically generated device configuration
  • Practical planning for Yealink, Snom and other endpoints
03

LEONPBX softphone & click-to-call

Our softphone was extended with custom deskphone click-to-call routes. Phone links from browsers, CRM systems or business applications can run through either the softphone or desk phone.

  • API bridge for desk phones
  • Fallback logic when PBX integration is unavailable

Contact

Describe your telephony workflow.

Briefly tell us how calls work today, which teams are involved and where things get stuck. We will respond with a pragmatic assessment.

kontakt@leonsolutions.de
LEON Solutions GmbH
Löwengrube 10
80333 Munich
Germany
Phone: +49 (0) 89 904 23 79 80